SA-7: System Performance Matrix

Measure Area	Type of Measure	Original Baseline	Current Status	Target
System Maintainability	Percentage	.
System Availability	Hours per Day	20	20	22
System Start-up (initialization) Time	Seconds
System Restart Time	Seconds
Hosted Application Start-up Time (>50MB)	Seconds	30	25	20
Hosted Application Start-up Time (<50MB)	Seconds	20	15	10
Data Throughput Capacity (# of input types)	Megabytes	100	100	1000
Mean Time Between Hardware Failures	Days	100	100	80
Mean Time Between Software Failures	Days	50	50	25
System Settings Back-up Time	Minutes	10	10	10
System Data Back-up Time	Minutes	100	100	75
Sourced Front-Office Application Availability	Hours per Day	22	22	24
Sourced Back-Office Application Availability	Hours per Day	20	20	22
LAN Restart Time	Minutes	15	15	5
S/W Element 1
Data Throughput Capacity (# of input types)
Automatic Processing Responses (by input type, # processed/unit time)
Operator Interaction Response Times
Effectiveness
Availability
S/W Element 1
Data Throughput Capacity (# of input types)
Automatic Processing Responses (by input type, # processed/unit time)
Operator Interaction Response Times
Effectiveness
Availability