The purpose of Knowledge Management at Sol Med is to:

• Define and understand our data.

• Create and maintain quality data.

• Reduce the steps and time necessary to develop and operate information systems.

• Provide easy access to information.

Goals of Sol Med Knowledge Manage are:

• To support the mission of Sol Med, to be the leading supplier of medical produces in the consumer, and medical markets, by providing the enterprise information with which to accomplish this mission.

  • Leadership information to enable our leaders to develop team leadership skills at every level.

  • Management performance information – to provide management with the facts and data they require to manage the business at peak performance to enable increasing market share and competitiveness.

  • Technology information – to provide information which will enable us to continually improve the way we design, build, and support our products.

  • Financial results – to provide management with timely financial information which will enable them to make decisions that will support solid financial growth.

  • Customer Satisfaction – to provide information to management that will enable us to achieve high customer satisfaction by understanding what the customer wants and delivering it flawlessly.

Through knowledge management Sol Med applies the best processes, technologies and governance of information that are required to provide information needed to effectively and efficiently support each of its four functional areas – Operations, Finance and Administration, Information Technology, and Legal, with information needed for all aspects of operating the business from the strategic to the day-to-day operational level.

Data for the company is stored in a central data warehouse.  Inputs from each of the functional areas are sent to the data warehouse.  Data required by each of the four functional areas are then distributed to data marts for each of the functional areas.  Operations data is distributed from the operations data mart to five data marts broken down along the five product lines.  Information about operations, sales, marketing, financial, and after delivery support is available to each of the product lines through their data mart.