| |
Services & Applications |
Functions |
Main Data |
Products |
| Front Office |
CRM |
Customer
Related Marketing |
Contracts,
Asset Records |
Salesforce
Service Provider |
| Sales |
Forecast,
Pricing |
ERP |
Salesforce
Service Provider |
| Marketing |
Schedules,
Budgets |
ERP |
Salesforce
Service Provider BaanERP |
| Training |
Email,
Classroom, Certification |
Online
Training Manual, Email, Recourse CD's |
Existing
System |
| Services |
Customer
Information, Online Product Manual |
Customer
Service, Ticketing System |
Existing
System |
| Back Office |
Supply
Chain Management |
Customer
Information, Online Product Manual |
Customer
Service, Ticketing System |
BaanERP |
| Financial
Accounting |
Accounts
Payable, Accounts Receivable, Journal |
Account
Numbers, Debits, Credits, Addresses |
BaanERP |
|
HR/Payroll/Benefits |
Employee
Status, Pay Practices, Benefit Programs and Services |
Employee
Name, Address, Tax Information, Salary, Deductions, 401K
Information, Insurance and Retirement Benefit Information |
ADP
BaanERP |
| Design and
Analysis |
R&D,
Quality, Failure Modes, Life Cycle Analysis, 3D Design, EE Design,
Wiring Diagrams, Numerical Control Programming |
Functional
Design, Design Specifications, BOM |
AutoCAD
CADDS5 |
| Facilities
Management |
Manage
Facilities |
Building
Addresses, Square Footage |
Existing
System |
|
Contract/Legal Systems |
Manage
Contracts |
|
Existing
System |
|
Test/Validation Systems |
Test and
Validation of Products |
Products,
Test Dates, Test Scores |
Existing
System |
| Office
Systems |
Email,
Spreadsheets |
|
Google Apps |
|
